IT Support Technician

Location: Cincinnati, OH

Type: Full Time

Min. Experience: Mid Level

About Clubessential

Clubessential provides cloud-based software solutions to the private club industry and is an Inc. 5000 fastest growing company. Our dedication to client success through technology innovation, industry expertise, white-glove support and beautiful design has helped us attract the business of some of the top clubs in the country including Hilton, Trump Golf, Four Seasons, The Olympic Club, Congressional Country Club, Pinehurst, Marriott and over 1400 other clients.

IT Support Technician

Clubessential, the leading SAAS business in the private club industry is looking for a well-rounded, IT enthusiast to support and maintain in-house technology infrastructure and to manage client related technology projects and troubleshooting. The IT Support Technician works in the Information Technology department.


Responsibilities

Installs, maintains and troubleshoots employee computer systems
Maintains internal servers
Troubleshoots computer, phone, email, printing and other employee technical issues
Manages and monitors hosted Email system for employees and clients
Works with outside technology vendors for internal and external systems
Records and maintains documentation for each process
Maintains knowledge of hardware platform operating systems as well as other operating systems supported by the company
Educates and collaborates with other members of the technical staff or with team members outside of the IT department
Researches and proposes new initiatives for IT projects, processes, etc.
Performs other related duties as assigned

Required Qualifications

Bachelor's Degree preferred, prior software, networking and hardware experience, 1 or more years
Excellent oral, written, and technical communication skills
Math aptitude
Strong time management and organizational skills
Collaboration skills
Understanding of the following technologies: Google Apps, Windows Domain Management, SQL, Salesforce.com.

Location

Cincinnati, OH

Benefits

This is a full-time position with benefits. Salary is commensurate with experience. Benefits include:

401K with company match
Medical Coverage
Dental Coverage
Vision Coverage
Paid Time-Off
Flexible Spending Accounts
Work/Life Resources
Accidental Death & Dismemberment Insurance
Life Insurance
Disability Insurance

 

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